
The Energy Advising Points have a presence in all districts of the city. They offer you personalized attention and the necessary interventions so that you can exercise your energy rights. Contact them:
BY TELEPHONE: at 93 000 80 54 with the following timetable:
- Between 1 May and 30 September, Monday to Friday from 9.00 a.m. to 2.00 p.m.
- The rest of the year, from Monday to Friday, from 9.00 am to 2.00 pm and on Thursdays, from 3.00 pm to 6.30 pm.
BY EMAIL: at the following addresses:
- Ciutat Vella: paecv@bcn.cat
- Eixample: paeeix@bcn.cat
- Sants-Montjuïc: paestm@bcn.cat
- Les Corts: paelc@bcn.cat
- Sarrià-Sant Gervasi: paessg@bcn.cat
- Gràcia: paegr@bcn.cat
- Horta-Guinardó: paehg@bcn.cat
- Nou Barris: paenb@bcn.cat
- Sant Andreu: paesa@bcn.cat
- Sant Martí: paesm@bcn.cat
Contact the Energy Advising Points
Energy Advising Points watch out for your rights!
Energy Advising Points are a Barcelona City Council service that offer the information, assistance and intervention necessary for people to exercise their energy rights and prevent companies from denying them access to basic utilities.
The Energy Advising Points have been serving all the districts of Barcelona since January 2017. Contact the energy advice point in your district. Barcelona City Council wants to guarantee that no supply cuts are made to people or families at risk of residential exclusion living in the city of Barcelona, as set out in Law 24/2015.
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Services available at Energy Advising Points
We can guide you so you can improve your household’s energy efficiency, optimise your electricity, water and gas services and thereby reduce your additional costs.
We can advise you so you understand the service you have hired in detail. We can give you information on capacities, rates and the supply company that best suits you.
We can help you to make arrangements with companies such as rate changes and suppliers, removing extra services and managing social vouchers and newsletters.
What services do the Energy Advising Points offer you?
In these drop-downs, we explain how Energy Advising Points can support you.